How To Update Your Information On A Step-By-Step Guide

  • Updated

Keeping your personal information up-to-date is crucial, especially when it comes to replacing your safety certification card. On, you can readily update your mailing and physical address. In this guide, we'll walk you through the steps to update your information.

Please note: The only details you can update directly on the website are your mailing and physical address. To modify other personal details like your name or date of birth, you must submit a support request.

  Step 1: Find Your Record

    • Visit and use the search function to find your record. You'll need to input your course, state, and personal information to locate your record.

  Step 2: Access Address Editing Section

    • Once you've found your record, look for the "Edit Your Addresses" button. Clicking this button will take you to the section where you can modify your mailing and physical address.

  Step 3: Update Your Addresses

    • In the address editing section, you can update your mailing and physical address. Make sure to enter your new details accurately to ensure the delivery of your replacement card.

  Step 4: Review Your Personal Details

    • After you've updated your addresses, there will be a checkbox stating, "I have reviewed my personal details and approve the information that will be placed on the certification." Ensure all the information is correct and click the checkbox.

  Step 5: Order Replacement Card

    • Once you've reviewed and approved your details, click on "Order Replacement Card" to proceed with the replacement process.

Need Further Assistance?

If you need to update your name or date of birth, you will need to contact our customer support team for further assistance.